Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect personal information that you voluntarily provide when: submitting our contact or quote request form; subscribing to our newsletter; or communicating with us via email, phone, or WhatsApp. This may include your name, email address, phone number, travel dates, and any special requirements you share. We also collect standard web analytics data (pages visited, browser type, IP address) via Google Analytics.
2. How We Use Your Information
Your personal data is used to: respond to your safari enquiry and provide quotations; process and manage bookings; send you relevant safari information and occasional promotional emails (only with your consent); improve our website and services; and comply with legal obligations. We do not use your data for automated decision-making or profiling.
3. Data Sharing
We share your information only as necessary to deliver your safari — for example, with lodges, camps, airlines, and ground handlers involved in your itinerary. We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share anonymised, aggregated data for analytics purposes.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no internet transmission is completely secure; we cannot guarantee absolute security.
5. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent to marketing communications at any time (unsubscribe links are included in all emails). To exercise these rights, contact us at info@stefrantours.com.
6. Cookies
We use cookies for analytics (Google Analytics) and to remember your currency preference. By using our website, you consent to this use. You can disable cookies in your browser settings, though some site features may not work correctly.
7. Contact
For any privacy-related questions, contact our data controller at: Stefran Tours and Safaris, Hazina Towers, 14th Floor, Nairobi, Kenya. Email: info@stefrantours.com. Phone: +254 706 818 165.